Shipping Policy

Thank you for shopping with Elzae.
We are committed to delivering your order accurately, in good condition, and on time.

Order Processing

• Orders are processed within 1–2 business days after successful payment verification.

• Orders are not shipped on Sundays or public holidays.

Shipping Time

• Metro cities: 2–4 business days

• Tier 1 & Tier 2 cities: 3–7 business days

• Remote / rural areas: 7–10 business days
  Delivery time may vary due to courier delays, weather, or unforeseen events.

Shipping Charges

• Free shipping may be available for selected prepaid orders.

• COD charges may apply depending on location and order value.

Order Tracking

Once your order is shipped, a tracking ID will be sent to your registered mobile or email.
Use the tracking number to check delivery status.

Incorrect Address

If the order is returned to us due to an incorrect or incomplete address, the customer may need to pay re-shipping charges.

International Shipping

Currently, we do not offer international shipping.

Contact

For shipping-related queries:
📧 info@elzaeindia.com