Return & Refund Policy

At Elzae, customer satisfaction is our priority.

Return Eligibility

• We offer a 30-day return policy from the date of delivery.

• Items must be unused, in original packaging, and include proof of purchase.

• Exchanges are available for defective or damaged items.

Non-Returnable Items

• Used or damaged products caused by customer handling

• Items without original packaging or missing accessories

Refunds

• Refund is processed after inspection of the returned product.

• Refund will be credited within 5–7 business days to the original payment method.

Return Process

To request a return or replacement, contact us at:
📧 info@elzaeindia.com
Include your Order ID, product photo, and issue details.

Cancellation

Orders can be cancelled before dispatch only.
After dispatch, cancellation is not possible.